4g93 Privacy Policy — Your Data Protection
Your privacy is our priority. This page explains how 4g93 collects, uses, stores, and protects your personal information when you use our platform in Malaysia.
Updated: January 2026
1. Information We Collect
When you register and use the 4g93 platform, we collect various types of information necessary to provide a secure and fully functional service.
Account Information
During registration, we collect your username, password (in encrypted form), Malaysian phone number, and basic profile information. This is used to verify your identity and manage your account.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM), we may collect relevant bank account or e-wallet details such as account holder name and account number. We do not store full credit or debit card details — payment processing is handled by authorised payment providers.
Device & Browser Information
We collect technical data including IP address, device type, operating system, browser type, and general location (state/region within Malaysia). This data is used to detect unusual activity and improve your experience on the platform.
Platform Usage Data
We log in-platform activity including games played, bets placed, session duration, and interactions with platform features. This data helps us understand usage patterns and improve our services.
2. How We Use Your Information
All information we collect is used for specific, legitimate purposes. 4g93 does not use your data for anything outside the scope described in this policy.
- Account management: Allows you to log in, manage your profile, and securely access all platform features.
- Transaction processing: Processes RM deposits and withdrawals accurately and securely through local payment methods.
- Security and verification: Detects and prevents fraud, hacking, and unauthorised activity that could compromise your account or the platform.
- Customer support: Provides accurate support when you contact us, based on your account history and activity.
- Platform improvement: Analyses usage patterns to improve the user experience, introduce new features, and resolve technical issues.
- Legal compliance: Complying with all applicable laws and regulations in Malaysia, including anti-money laundering requirements.
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
3. Cookies & Tracking
4g93 uses cookies and similar tracking technologies to enhance your experience and keep the platform running smoothly.
Types of Cookies Used
- Session cookies: Stores your login details to allow seamless navigation without requiring you to log in repeatedly. These cookies are cleared when you close your browser.
- Preference cookies: Saves your personal settings such as language preference and display options. These cookies help the platform remember your preferences.
- Analytics cookies: Collects anonymous statistical data on how users interact with the platform, used solely for internal improvement purposes.
Managing Cookies
You can configure your browser to block or delete cookies. However, blocking session cookies may affect your ability to log in and use the platform. We recommend accepting essential cookies for the best experience on 4g93.
4. Data Storage, Security & Information Sharing
Data Retention
Your personal data is stored on secure servers. We retain records for active accounts throughout the duration your account remains active, and for any additional period required by Malaysian law following account closure. Data that is no longer needed is periodically deleted or anonymised.
Security Measures
4g93 uses SSL/TLS encryption for all data transmitted between your device and our servers. Passwords are stored in hashed form and cannot be read by any of our staff. Access to user data is restricted to personnel who require it strictly for their official duties.
Sharing with Third Parties
We only share your information with third parties in limited circumstances: authorised payment providers that process your RM transactions, technical service providers that support platform operations (bound by strict confidentiality agreements), and Malaysian legal authorities when required by a court order or applicable regulations. We do not share data with advertisers or third-party marketing companies.
5. User Rights, Policy Amendments & How to Contact Us
Your Rights Over Personal Data
As a 4g93 platform user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction. You can update most profile details directly from your account settings.
- Right to Erasure: You may request the deletion of your personal data. However, we may need to retain certain data to comply with legal obligations or resolve any outstanding claims.
- Right to Object: You may object to the processing of your data for certain purposes, subject to applicable legal limitations.
Privacy Policy Amendments
4g93 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any amendments will be posted on this page with a revised update date. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
How to Contact Us
For any enquiries, requests, or complaints regarding your privacy and personal data, please reach out to the 4g93 team at: [email protected]. You may also refer to our FAQ page us for answers to common questions. We will do our best to respond to all privacy-related enquiries within a reasonable timeframe.
Still Have Questions About Your Privacy?
We're always open to a conversation. Reach out to 4g93 support via email or check our FAQ for more information on how we handle your data responsibly.